Click & Collect to store
Enjoy Click & Collect from over 100 Travel Money bureaus across the UK
What do I need to collect my order?
When you Click & Collect your travel money, you’ll need to bring:
- Your full driving license, or passport
- Your reference number
- The card you used to place your order
Please note for security reasons only the payment cardholder can collect the order.
When can I collect my order?
Euro & US Dollars
- If you order before 2pm you can collect your order at any time the next day during the opening hours of the Bureau.
All other currencies
- You can collect your order from 2pm, five days after the order was placed.
Please note that bureau opening hours may differ from the store.
Orders for Collection at any Debenhams Travel Money bureau are subject to a maximum value of £2,499.
Terms & Conditions
Click & Collect terms and conditions
Please note over the Christmas & New Year period Travel Money delivery & collection times may vary to the normal offering.
Home Delivery will not be available on any of the Public Bank Holidays & Click & Collect will not be available on the 25th December as ALL stores are closed.
On 1st January 2019 Click & Collect will not be available in selected stores as they are closed. Please contact the store directly or our Customer Contact Centre to clarify opening times.
If ordered before 2pm Euros and US Dollars can be collected next day.
All other currencies can be collected from 2pm, five days after placing the order. Selected stores may have a slightly longer collection time frame including: Belfast, Rushmere, Aberdeen and Inverness.
For security reasons only the payment cardholder can collect the order and must bring the following:
- A form of ID (passport or driving license)
- The order reference
- The payment card used
If you do not collect your order or you decide to cancel your order, you will be refunded the currency, less a £10 cancellation fee.
Please note: refunds may take up to 10 working days to process.
For full terms and conditions please click here
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