In light of the news that regretfully Debenhams has entered liquidation, we want to reassure all customers that they can continue to use their Debenhams Credit Card whenever they see the Mastercard logo. Customers can use their Debenhams cards both in our stores or online at Debenhams.com, whilst we continue to trade.
Customers can also continue to manage their account, view transactions and make payments through the Debenhams Card app, Online Account Manager and through the automated phone service.
From 1 December, customers will no longer earn reward points. However, any points earned before 1 December, above the value of £2, can still be redeemed for purchases. Customers are also advised that it is important to pay at least the contractual minimum payment on time each month.
Carhholders will be provided with updates directly as the situation becomes clearer. In the interim, more information is available below by viewing the Credit Card FAQ page.