Travel Insurance - Your questions
Things you might want to know before you go! Discover the answers to our most frequently asked travel insurance questions below:
Can I take out immediate cover?
Yes, you can buy your policy in a matter of minutes. You can apply online or call us on 0844 888 3966. Our opening hours are Monday to Friday 8am to 10pm, and Saturday and Sunday 8am to 7pm.
How can I pay for my policy?
You can pay for your travel insurance by debit or credit card. We accept Visa, Mastercard, Solo/Switch, Maestro and American Express.
Who can take out the travel insurance?
Any person who has been resident in the UK for six out of the last 12 months and who is aged 75 or under.
Are there any policy exclusions and conditions?
To find out the policy exclusions and conditions that apply to your policy, please read through the policy terms and conditions. You can also download a copy of the Key Facts document, which includes a brief summary of the exclusions and conditions that apply to your policy.
Is cover available for people over the age of 65?
Yes, cover is available to applicants up to and including the age of 75, subject to our terms and conditions.
Can I take out travel insurance if I have any pre-existing medical conditions?
We can provide cover for a huge range of medical conditions but we would need to ask you a few simple questions first to help us determine if we can provide you with cover. Please call our sales team on 0844 888 3966.
Who provides Debenhams Travel Insurance?
Debenhams Travel Insurance is arranged and administered by Insure & Go Insurance Services Ltd.