The Car Insurance that treats you
Our car insurance offers all the protection you’d normally expect when you take out cover – and a little bit more. Take out any policy with us, and we’ll treat you to a £50 Debenhams gift card^, so you can treat yourself to something fabulous.
What do you get?
Debenhams Car Insurance keeps you on the road in the event of an accident – and helps to puts a smile on your face. Here’s how:
- We’ll protect your car and passengers with Comprehensive or Third Party Fire and Theft cover(loss of or damage to vehicle dependent on cover)
- We’ll cover your medical expenses up to £100 (with comprehensive cover)
- Take a break with 90 days foreign travel (within territorial limits at cover disclosed in schedule)
- A courtesy car as standard if you need it*
- A £50 gift card^ on us with every policy
- Defaqto 5* Rated**
Existing customers can login to the online portal here to update personal details.
Terms & Conditions
*After an accident covered by your policy, providing your car is being repaired by an approved repairer, we will provide you with a courtesy car while the repairs are being carried out (subject to availability, and terms and conditions apply). The courtesy car applies to comprehensive cover for accidental damage claims and Third Party, Fire and Theft for fire and theft claims where damage is repairable
^Gift card offer terms and conditions: This promotion starts on 01/01/17 and will end 31/12/17. You are automatically entitled to your gift card (subject to below conditions) no application is required. £50 gift card offer applies to Debenhams new business car insurance policies. Offer does not apply to employees of Debenhams Retail plc or Eldon Insurance Services. One £50 gift card per policy sold. Offer only applies to car policies purchased directly, online via debenhams.com/carinsurance or over the telephone. Unless otherwise stated policies purchased via price comparison websites do not qualify for this offer. You will be sent your gift card via email within 60 working days from policy start date. No gift card will be issued for policies cancelled within 45 days of the policy start date. You will have 90 days to redeem your gift card in store or online from receipt. Your gift card is subject to terms and conditions. For more information visit debenhams.com, or see in store for details. Debenhams reserves the right to cancel this promotion or amend these terms and conditions at any time on reasonable notice. The Promoter is Debenhams Car Insurance, Lysander House, Catbrain Lane, Bristol, BS10 7TQ.
**Defaqto 5* rating only applies to specific policies
Debenhams Retail Plc is an Appointed Representative of Eldon Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. No 477112. Eldon Insurance Services Ltd is registered in England and Wales No. 06334001. Registered office Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ.
‡T&Cs apply, please visit: http://finance.debenhams.com/insurance/life-insurance/
Frequently Asked Questions
Yes, getting insured is easy. You can buy online or over the phone by calling 0344 840 6340.
Yes, instalments are available to help you spread the cost. The interest payable when spreading the cost is provided upon completion of the quote.
After an accident covered by your policy (as long as your car is being repaired by an approved repairer) we will provide you with a courtesy car while the repairs are being carried out (subject to availability, and terms and conditions apply).
The courtesy car applies to comprehensive cover for accidental damage claims and Third Party, Fire and Theft for fire and theft claims where damage is repairable.
Debenhams Retail plc is an Appointed Representative of Eldon Insurance Services Limited who are regulated by the Financial Conduct Authority. Policies are underwritten by a panel of insurers.
In the event of a claim, please call our 24-hour claim service on 0344 840 9506. All incidents should be reported within 48 hours, even if you are not claiming.
As long as you are a UK resident and the vehicle is registered in the UK, your policy will automatically cover you to drive in any countries that are members of the European Union. The minimum level of insurance required (usually third party only) will be provided. This will entitle you to travel within the territorial limits for 90 days for social domestic and pleasure purposes only.
It’s important you check your terms of business before travelling.
As long as the vehicle is acceptable to your current insurer you won’t need a new policy. However, you may have to pay extra to make the change.
To change your vehicle or make any other amendments to your policy, please call our Customer Service Team on 0344 840 6305. If you bought your policy before 9 December 2014, please call 0845 504 5149.
Yes, you need to send this to us within 14 days of your new policy starting. You can email scanned copies or photos of them to firstname.lastname@example.org. Or, if you prefer, you can post copies to Debenhams Car Insurance, Lysander House, Catbrain Lane, Bristol BS10 7TQ.
If you are having difficulties getting hold of proof let us know. We may be able to help you find it by contacting your previous insurer.
To ensure all your details are accurate, we need you to provide us with a copy of the Driving Licence Summary from the DVLA website and both the front and rear of your driving licence photo card, for you and all drivers named on the policy.
You can email scanned copies or photos of them to email@example.com. Or you can post copies to Debenhams Car Insurance, Lysander House, Catbrain Lane, Bristol BS10 7TQ.
If your breakdown cover is with the RAC, please call: 0330 159 0453
If your breakdown cover is with Debenhams Motor Breakdown, please call: 0190 42 34 874
If you are unsure who your breakdown provider is, please call our Customer Service team on: 0344 840 6305
You can read our Terms of Business here.
Don't just take our word for it
With a Debenhams Credit Card you’ll earn Reward Points every time you spend. We’ll convert them into Debenhams vouchers that you can spend in store. It’s that simple.
24.9% APR variable
Apply nowCredit is provided by NewDay Ltd. Terms & Conditions apply, subject to status, over 18s only.
In store & online at debenhams.com
Points and receive reward vouchers
Spending your rewards back at Debenhams