Contact us

Store Card Customer Helpline - if you need help or information with anything to do with your Debenhams Store Card including Lost or Stolen Cards, please call our Customer Helpline on 0871 522 5050†. Calls cost 10p per minute plus network extras. 

Store Card Online help desk - if you have any difficulties accessing your Store Card account online, please call the Card Services online help desk on 0871 522 5050†. Calls cost 10p per minute plus network extras.

• Santander Cards UK Limited,
  PO Box 700, Leeds, LS99 2BD
• Credit, subject to age and status, is provided by Santander Cards UK Limited. Registered office: 2 Triton Square, Regent’s Place, London, NW1 3AN. Registered in England and Wales. Registered number:1456283. Debenhams acts as a credit intermediary and only offers credit products for Santander Cards UK Limited. Retailer is Debenhams Retail Plc Registered office:1 Welbeck Street, London, W1G 0AA Registered in England and Wales. Registered number 00083395.
• We are licensed by the Office of Fair Trading (Consumer Credit Licence Number: 1456283) and registered with the Financial Services Authority (reference number 204572). Further details are available at www.oft.gov.uk and www.fsa.gov.uk
• We are registered with the Office of the Information Commissioner - Data Protection Register Entry Number Z5750586. Santander Cards UK Limited is a member of the Financing and Leasing Association. If you have a Store Card, they run a conciliation and arbritration scheme to help members and their customers resolve difficulties. The address is: Imperial House, 15-19 Kingsway, London WC2B 6UN

 † Lines open Monday to Sunday 8am to 9pm., Calls may be recorded and monitored for training and security purposes.