Gold Store Card & Credit Card terms and conditions
Please note, the following Debenhams Gold Card terms and conditions are in addition to the standard Debenhams Card terms and conditions.
Gold Card eligibility
Debenhams Gold Store Card and Gold Credit Card eligibility is subject to status and by invitation only. Gold Card privileges are available when you use your Debenhams Card regularly, so some cardholders may not be eligible to become a Gold cardholder. Debenhams Retail PLC reserve the right to withdraw or amend cardholder privileges at any time.
Gold Card Free delivery
Free delivery applies to purchases made with your Debenhams Gold Store Card or Gold Credit Card at debenhams.com using the promotion code provided in your Welcome Pack. This offer is not available on gift vouchers, flowers, wine, personalised wedding stationery, wedding gift lists and financial services. For full delivery information, visit our online Customer Services and select ‘Delivery of Your Order' from the listed options.
20% discount in cafés and restaurants
20% discount is on food and drink items purchased in Debenhams cafés and restaurants with your Debenhams Gold Store Card or Gold Credit Card. Not valid in conjunction with any other offer or discount.
VIP Personal Shopper Service
Complimentary glass of wine for yourself and a maximum of 1 guest upon presentation of your Debenhams Gold Store Card or Gold Credit Card. Alcohol will not be offered to anybody under 18 years of age.
Gold Card lounges and lockers
Lounges and secure lockers are available in selected Debenhams stores for Gold Card holders and a maximum of two guests when you present your Debenhams Gold Store Card or Credit Card to a member of staff. Terms and conditions apply and are available in Gold lounges.
Bonus Sale Days
Additional sale day offers sent once a year. Bonus Sale Days are by invitation only.
Our customer says
I love the ease of use and the benefits that I feel I have in store especially when visiting Debenhams in a different town. It makes me feel a valued customer